Request a Return

Need to submit a refund request?

Go to this link: 

  • Once there, you'll be asked to log into your account using your customer email account. 
  • In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
  • Go back to the online store, and then enter a six-digit verification code.
  • Click the order that you want to submit the return for.
  • If your order has more than one item, then select the items that you want to return.
  • Select a return reason and add a note for the store.
  • Click Request return.

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.

Please note that all return submissions are subject to approval. For more information about what kind of returns are excepted, please read our returns policy.